Privacy Policy

1. Overview

GentleSweep Home Services respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you may have when you visit our website, request a quote, or schedule services.

2. Information We Collect

We may collect the following types of information:

Information you provide
When you fill out a form, request a quote, call, text, or email us, you may provide information such as your name, phone number, email address, service address or zip code, and details about the cleaning service you request.

Appointment and service information
We may collect information related to scheduling, service preferences, special instructions, and service history.

Website usage information
Our website may automatically collect basic information such as device type, browser type, pages visited, time on site, and referring pages. This may be collected through cookies or similar technologies.

3. How We Use Information

We may use your information to:

Respond to inquiries and provide quotes
Schedule and provide cleaning services
Communicate about appointments, changes, and service updates
Improve our website, services, and customer experience
Maintain internal records for quality, training, and business operations
Comply with legal requirements

4. Cookies And Tracking

Our website may use cookies or similar technologies to improve site performance and user experience. You can adjust your browser settings to disable cookies, but some site features may not function properly.

5. How We Share Information

We do not sell your personal information. We may share information only in limited situations such as:

With service providers who help us operate our business, such as scheduling tools, website hosting, analytics, or communication providers
When required by law, regulation, or legal process
To protect the rights, safety, and property of our company, clients, or others

6. Data Security

We take reasonable steps to protect your information. However, no website or communication method can be guaranteed to be 100 percent secure. Please avoid submitting sensitive information through website forms.

7. Your Choices

You may request to update or delete certain personal information by contacting us. You may also opt out of non essential communications at any time by contacting us.

8. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services and website are not intended for children under 13. We do not knowingly collect personal information from children.

10. Updates To This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us:
GentleSweep Home Services
Phone: 806-999-2542
Service Area: Lubbock, TX and nearby communities